Privacy Policy

We collect information you provide directly — such as your name, email address, and billing details — when you create an account, purchase a plan, or contact us.

We also collect technical data automatically, including license activation fingerprints, IP addresses, and usage metrics, to operate the licensing service and enforce plan limits.

We use your information to provide and maintain the service, process payments, issue and validate licenses, enforce usage limits, send transactional emails, and respond to support requests.

We do not sell your personal information. We share data only with the processors required to run the service (payment, email, hosting, and analytics providers).

We use a session cookie to keep you signed in and a locale cookie to remember your language preference.

Analytics are privacy-first and only load after you consent. You can withdraw consent at any time from the cookie banner.

We retain account and license data for as long as your account is active. After account deletion, we remove or anonymize personal data within 30 days, except where retention is required by law (e.g. tax records for invoices).

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. You can manage most of this directly from your account settings, or contact us to exercise any right.

For any privacy question or request, email us at support@mediagrabberpro.com.