Refund & Cancellation Policy

All payments for MediaGrabber Pro are final and non-refundable. This applies to every plan — monthly, annual, and lifetime — and to renewals.

We offer a free plan so you can try the core features before you pay. We strongly encourage you to use it and confirm the product fits your needs before purchasing a paid plan.

You can cancel your subscription at any time from the Billing section of your account. Cancelling is immediate and takes only a moment.

When you cancel, we do not issue a refund for the current period. Instead, your paid access remains active until the end of the billing period you have already paid for. After that date, your account moves to the free plan and recurring billing stops.

Subscriptions renew automatically at the end of each billing period using your saved payment method, at the then-current price, until you cancel. To avoid being charged for the next period, cancel before your renewal date.

A renewal charge that has already been processed is subject to the no-refund rule above; cancelling afterwards stops the following renewal, not the one already billed.

Lifetime plans are a one-time purchase and are also non-refundable. "Lifetime" refers to the lifetime of the product and does not create a subscription or recurring charge.

Nothing in this policy limits any rights you have under mandatory consumer-protection laws in your country that cannot be waived. Where such a law grants you a right to a refund, we honor it.

If you were charged in error — for example, a duplicate charge or a charge after a confirmed cancellation — contact us and we will investigate and correct genuine billing mistakes.

For any billing or cancellation question, email support@theplugins.co and include the email address on your account.