Terms of Service

Last updated September 7, 2026

These Terms of Service govern your use of MediaGrabber Pro and the customer portal provided by The Plugins Company. By creating an account you agree to these terms.

Accounts

You must provide accurate information when creating an account and are responsible for keeping your credentials secure. You are responsible for all activity under your account.

Licenses and usage

Your plan determines how many sites or devices you may activate and any monthly usage limits. Activating beyond your plan limit requires upgrading or, where supported, consuming credits.

License keys are issued to you for use with your own products and deployments. Sharing or reselling keys outside your plan terms may result in suspension.

Billing and refunds

Paid plans are billed in advance on a recurring basis until canceled. Lifetime plans are billed once. You can cancel a subscription at any time; cancellation stops future renewals and your access continues until the end of the current billing period.

All fees are non-refundable. When you cancel, you keep access to the paid features until the period you have already paid for ends. See our Refund & Cancellation Policy for the full details.

Acceptable use

You agree not to misuse the service, including by attempting to bypass license validation, reverse-engineer the platform, or use it to infringe the rights of others.

You are solely responsible for the content you download using MediaGrabber Pro and for having the right to do so. Our Acceptable Use Policy sets out what is and is not permitted.

Termination

We may suspend or terminate access for violations of these terms. You may close your account at any time from your settings.

Disclaimers and liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our liability is limited to the amount you paid in the 12 months preceding the claim.

Contact

Questions about these terms? Email support@theplugins.co.